Security and Fair Play
Gaming License: In addition to licenses from the Gambling Commission in Great Britain and the Swedish Gambling Authority, Spelinspektionen, Spela is licensed by the main online gambling regulator for the rest of Europe – the Malta Gaming Authority under license number MGA/B2C/314/2015.
Responsible Gaming: Genesis Global has gone to great lengths to abide by the most stringent responsible gambling protocol out there. In full transparency, upon the launch on January 1 under the new Swedish regulations, several players there reported they were able to register at the new site even though they had excluded themselves through the countries ‘no play’ registry. Within two weeks Genesis announced that a deployment bug had caused the error, they had initiated a fix for the situation, as well as closed and refunded all affected accounts.
100 Free Spins + C$1,000 Welcome Package
Spela offer an introductory package for new players which comes in the form of 4 deposit bonuses and includes 100 Free Spins which can be used on Fire Joker slot.
Deposit |
Match Bonus |
Max Bonus |
Code |
---|---|---|---|
1st | 100% | C$200 + 100 Free Spins | None Required |
2nd | 50% | C$200 | SPELA2 |
3rd | 25% | C$300 | SPELA3 |
4th | 25% | C$300 | SPELA4 |
Sign UpExclusive 100 FS + 100% up to $ 1000
Sign Up 100% up to C$ 200 + 100 Spins WR: 40xB
Sign Up 100% up to C$ 100 WR: 400xB
- One bonus allowed per player
- 20 free spins are credited instantly but the remaining are distributed 20 per day for 4 days. Free spins are only to be used on Fire Joker slot
- Maximum withdrawal amount of winnings from using the free spins is C$100
- You are not eligible for this welcome package if you use Skrill or Neteller to deposit
- Wage requirements on all bonuses are 100% on Video Slots and other games, 75% on classic slots, 10% on table games, 5% on blackjack games.
Banking
While Pay N Play (BankID) 5-minute withdrawals are not yet available for any Canadian financial transfers, Spela offers several options to deposit and withdraw. For those with Canadian bank accounts, we suggest Interac eTransfer. The following list is dynamically updated to reflect current options.
Banking Method | Deposit | Withdrawal |
---|---|---|
Bank Wire Transfer | ||
InstaDebit | ||
Interac | ||
Maestro | ||
MasterCard Credit | ||
PayPal | ||
Paysafecard | ||
Visa Credit | ||
Visa Debit | ||
Payz | ||
iDebit | ||
AstroPay Card | ||
Vanilla Prepaid | ||
MuchBetter | ||
Jeton | ||
MiFinity | ||
Apple Pay |
Support
Support avenues at Spela Casino
24/7 | |
(+46) 200896343 | |
On Site | |
[email protected] |
Client Feedback
While every online casino will have sore losers and those that don’t follow bonus rules, we find complaints about the group to be next to none with a single resolved complaint in about a year of operations. That complaint was from a player who had self-excluded at a related property and had their account closed and deposit returned, as per the law.
:
We’ve found the following types of positive feedback on leading sites
- Game selection
- Live casino
- Fast payouts
- Friendly support 24-7
:
Negative comments
- Occasional slow identity verification
- Close accounts of self-excluded players
- Time limit to complete wagering
- Weekend cashouts can take longer
An in-depth review of operator status among respected player review sites, as well as a complete reading of all found complaints, paints a picture of trust between players and the operators. While the primary market for this property in their first year of operations was Sweden and Finland, we weren’t able to locate complaints on those native language forums.
Over 86 percent of Swedish residents speak English as do some 70% of Finns – this tells us that if there are any or many complaints not found on foreign language boards we would also see them on the leading English language forums.
The two types of recurrent problems are the failure of players to verify their identity as required by regulators, and those who have stated they have a gambling problem and have self-excluded at other properties. If neither of these situations applies to you, expect an enjoyable experience!
Credibility
The operators, Genesis Global, were co-founded by an affiliate manager who enjoyed well over a decade of positive endorsements by marketing partners. The old adage that “if a casino rips off its marketing partners it will eventually rip off players too” holds true here. Any of the properties they have launched since Casino Cruise in 2014 could be “Casino of the Year”.
Sister-sites include CasinoCruise, Spinit, Sloty, Vegas Hero, Genesis, CasinoJoy, and Pelaa. We find the operators to be responsive, cordial, and respectful in all of their communications with players. We have yet to find a valid complaint against the operators that was not resolved easily and simply.
Games
There are more than 500 games available for mobile players and the number grows almost daily. When you play from your desktop or laptop there are over 1,000 top Canadian online casino games to choose from. You won’t need to download any software or install any apps on your iOS or Android device – the games all play right in your browser.
Some of the top providers found here are Play’n GO, Microgaming, and Yggdrasil. Vancouver’s Old Skool Studios offers some great slots and rising stars like Quickspin and ELK Studios help round out an amazing selection of titles.
All told, there are about two dozen developers’ games to be found as well as a live casino with Evolution Gaming streams for Canadians. You won’t even miss the NetEnt games and studios because geolocation filtering simply won’t show them to you!
Choices include:
- Video slots
- Blackjack
- Progressive Jackpots
- Mobile Games
- Baccarat
- Classic slots
- Roulette
- RNG Tables
- Live dealer games
Video Slots:
Be sure to look in the Quickfire or Microgaming section to find partners like Genesis of Las Vegas and a Nordic favorite, Rabcat. New studios have sprung up which are developing games exclusively for Microgaming too. Look for titles from Triple Edge, Slingshot, and others in this category.
Play’n GO is an up and coming contender for top 5 game developer by popularity and volume. The labs churn out titles such as Reactoonz, Rich Wilde and the Book of Dead, Rainbow Jackpots, Golden Colts, and Dragon’s Luck with at least one new game each month.
Classic Slots
You’ll find standard and progressive three-reel games here with Cash Splash and Cool Buck (Microgaming) as well as Mystery Joker and Golden Goal (Play’n GO) among many others.
Table Games:
Video poker is found in the Casino Games section as are some specialty games such as Mayan Bingo, however, it’s mainly populated with random number generator (RNG) animated casino games like blackjack, roulette, baccarat (punto banco), and Casino Hold’em. The choice in blackjack variants gives players the best edge possible if they know which rules favor them. Roulette games offered include French roulette with La PArtage rules if you want to cut the house edge down as much as possible.
Note: Be sure to check the terms and conditions if you are playing with a bonus.
The specialty games can be separated out by choosing the “Other Games” radio button to see arcade and skill games like Max Damage and the Alien Attack, Mahjong Exchange, and Whack-A-Jackpot for the times you just want to have a little fun or try for a Hail Mary to replenish your bankroll.
Mobile Casino
Whether you want to play live dealer games built on the newer HTML5 framework, animated blackjack like Sonya from Yggdrasil, or simply spin the slots, there is an excellent selection of more than 500 mobile games to play. If you can see a game on your Apple or Android device, it’s available to play!
The mobile games are fully optimized for play in landscape or portrait orientation. The transition from game to game is smooth and quick.
Live Casino
Evolution Gaming provides the liver dealer suite for players in Canada. NetEnt Live will be available to most players elsewhere. Look for dozens of choices in blackjack, roulette, and baccarat, as well as table poker, played against the dealer.
Specialty games include Football Studio where you try to beat the dealer/host’s card in a game similar to cutting the deck in a video poker double up game. Chat with the dealer while sports conversation and sporting announcements set the mood and atmosphere.
Dream Wheel is a live wheel of fortune type game with terrible odds, but some potentially very large payouts and a fun game show atmosphere.
The more serious casino games come from studios as well as casino floors in Europe. The dealers are multi-lingual and if you have a favorite language thee are some specialty tables available most hours of the day.
If your favorite blackjack table is full, simply look for one with ‘bet behind’ capabilities and you can follow a table leader with most bets until a seat opens up. Then you can do side bets like perfect pairs or 21+3, depending on the table you choose.
Look for games streamed from the casino floors of the Grand in Bucharest, the Hippodrome in London, and the Dragonara in Malta
Bottom Line
Spela has been extremely popular regionally since the January 1, 2019 launch in Sweden and Finland. It’s exciting to see them come to Canada with the potential for superfast Interac withdrawals. We’re happy to review and suggest them to online players here in Canada because of the operator’s longstanding reputation of fair play and taking their responsible gambling obligations seriously. The fact that they also operate at the level of integrity needed to secure and maintain licenses from Sweden, Malta, and in the UK is a real dealer closer for us.
The site has a cool look and feel to it, and the support team is top-notch. There are plenty of games on tap from about 20 different providers and a live dealer casino to top off the offering.
Payouts are fast and players who have not claimed they have a gambling problem by self-excluding, as well as those who have their documents in order, are not likely to experience any problems here.
If you feel like dressing up to play online, nobody is going to fault you for it. But if you want to visit top European casinos in your casual weekend clothes, nobody will think less of you either.