Update 2023/11/17: While the platform is impressive, my latest attempts to make withdrawals from this casino have been such a headache, I would not recommend this casino. They are slow to process any withdrawal and fail to notify you when they decide to mysteriously cancel it in the background. Talking to customer support in this regard was also a frustrating experience. Read further to see a detailed account of this process.
Alf Casino has been on the market since 2018. Since then, the operator has attracted a large player base thanks to its top-notch game catalogue, counting over 7,500 titles powered by industry giants like Pragmatic Play, Evolution, NetEnt, and Play’n GO. The library is filled to the brim with slots, but there are also table games and live dealer titles, accompanied by a handful of proprietary releases.
This platform also features a comprehensive promotional section, including the four-step welcome package aimed at all newly registered players and plenty of ongoing promotions that regulars can leverage to boost their bankrolls.
Alf Casino is a well-established online gambling hub with a proper licence and a robust security system. On top of that, it boasts an intuitive interface and interesting website design featuring quirky, extraterrestrial characters. The casino also takes pride in its professional support team, available 24/7 via live chat.
Tom Wilson, Editor
Bonus and Promotions
Sign Up 120% up to C$ 360 + 100 Spins WR: 35x(B+D)
Cashback 15% up to € 3,000 WR: 1xB
Cashback 25% up to $/€ 200 WR: 10xB
Alf Casino Welcome Bonus
Alf Casino goes above and beyond to reward its new and existing players. Its Promotions section boasts several enticing deals, including a welcome package, cashback deals, and plenty of opportunities to grab free spins.
The welcome bonus pack of up to $800 + 300 free spins + 1 Bonus Crab is spread over the first four deposits. Topping up your account with $10–$19 will only bring you one pick at the Bonus Crab, but if you want to claim the entire first deposit bonus (120% up to $240 + 100 FS + 1 Bonus Crab), you’ll have to transfer $100 or more.
The same applies to the second and third deposits. Regarding the fourth, depositing $20 or more will entitle you to 120% up to $240 + 50 FS. The free spins will be credited immediately and must be wagered 40x, while the rollover for the bonus amount is 35x. Be careful not to deposit via Skrill or Neteller, as they don’t count toward this promotion.
Other Promotions
When you are done with the welcome bonus, Alf Casino has more promotional goodies in store. If you are into free spins, you can grab 113 after wagering $730. Play ELA Games every Sunday to earn 100 more.
The casino will also refund your losses with weekly and live cashback incentives, and you can participate in non-stop drops and races and reap generous rewards daily. It’s worth mentioning that there are stipulations or restrictions associated with each offer, so make sure you check the T&C section before claiming a promotion.
Alf Casino lets you play Bonus Crab, a real claw machine, and earn coins, free spins, and cash rewards. Depositing $10 gives you one try at this machine, and you must use this attempt within 24 hours. This is not the only way to earn coins; you can also obtain them by depositing regularly and participating in tournaments. Accumulating 100 will bring you $1, which you can exchange in your profile settings.
Those who decide to stick with the casino are invited to join the operator’s five-tier VIP program. Each level has a better exchange rate for loyalty points, bigger cashback, and higher monthly withdrawal limits. Once you reach the fourth level, you’ll be assigned a dedicated account manager.
Security and Fairness
In terms of security and licensing, everything is transparent. Alf Casino is owned and run by Rabidi N.V., an operator that has been around since 2018 and runs a number of other casino brands, including Cadoola, Boaboa, and SG Casino.
All the company’s platforms (including Alf Casino) are licensed under Curacao’s laws and have PECB MS certification. Add to that collaborations with renowned developer names, responsible gambling campaigns, and the highest security measures, and you can rest assured you are dealing with a reputable brand.
According to the operator, all casino games (except live games) use a random number generator per industry standards.
If you encounter any problems while playing at Alf Casino, their customer service team can assist you in 16 languages via 24/7 live chat and email ([email protected]). With the first option, you’ll receive a response immediately, while with the email, you’ll need to wait up to 24 hours. There is also a basic FAQ section with answers to the most commonly asked questions.
Banking
Deposit methods at Alf Casino
Deposit Method | Min | Max | Fee | Processing Time |
---|---|---|---|---|
Paysafecard | $15 | $7,335 | None | Instant |
Interac | $10 | $3,000 | None | Instant |
Visa | $15 | $4,000 | None | Instant |
MasterCard | $15 | $4,000 | None | Instant |
CashtoCode | $15 | $1465 | None | Instant |
ecoPayz | $15 | $7,335 | None | Instant |
Bitcoin | $15 | $7,335 | Miner fee | Up to 30 minutes |
Bitcoin Cash | $15 | $7,335 | Miner fee | Up to 30 minutes |
Litecoin | $15 | $7,335 | Miner fee | Up to 30 minutes |
Ethereum | $15 | $7,335 | Miner fee | Up to 30 minutes |
Solana | $15 | $7,335 | Miner fee | Up to 30 minutes |
Ripple | 0.001 XRP | $7,335 | Miner fee | Up to 30 minutes |
Dogecoin | 1 DOG | $7,335 | Miner fee | Up to 30 minutes |
USDT | $15 | $7,335 | Miner fee | Up to 30 minutes |
USDC | $15 | $7,335 | Miner fee | Up to 30 minutes |
Shiba Inu | $15 | $7,335 | Miner fee | Up to 30 minutes |
BUSD | $15 | $7,335 | Miner fee | Up to 30 minutes |
Tron | $15 | $7,335 | Miner fee | Up to 30 minutes |
Binance | $15 | $7,335 | Miner fee | Up to 30 minutes |
MuchBetter | $15 | $7,335 | None | Instant |
ezeeWallet | $15 | $3,300 | None | Instant |
Jeton | $15 | $7,335 | None | Instant |
Flexepin | $15 | $365 | None | Instant |
Neosurf | $15 | $7,335 | None | Instant |
MiFinity | $15 | $3,750 | None | Instant |
Withdrawal methods at Alf Casino
Withdrawal Method | Min | Max | Fee |
---|---|---|---|
Paysafecard | $15 | $7,335 | None |
Interac | $10 | $5,000 | None |
Visa | $15 | $4,000 | None |
MasterCard | $15 | $4,400 | None |
CashtoCode | $15 | $4,400 | None |
ecoPayz | $15 | $7,335 | None |
Bitcoin | $15 | $1,465 | None |
Litecoin | $15 | $1,465 | None |
Ripple | 0.001 XRP | $7,335 | None |
MuchBetter | $15 | $7,335 | None |
Jeton | $15 | $7,335 | None |
MiFinity | $15 | $3,750 | None |
Support
24/7 | |
[email protected] | |
Live chat available |
Player Feedback
Considering Alf has been active in the iGaming industry since 2018, we found fewer reviews and comments than we anticipated. For this reason, we conducted a thorough analysis to determine what players like and what needs improvement.
Based on our research, most players were satisfied with the casino’s game selection, the operator’s reliability, and the smoothness of transactions. Additionally, their feedback indicated that the platform was user-friendly, the games were mobile-optimized, and they appreciated the polite and helpful customer support.
Meanwhile, a few players complained that regular players were not offered enough promotions, and several users had their accounts closed for not reading the terms and conditions carefully. The important thing is that the casino promptly resolved all the issues.
Games at AlfCasino
If you want to try any of these games out, we’ve collated free demo versions of them for you to try below before attempting to play for real money. Note: Live dealer games are unavaiable to trial for free:
Liquid Gold
Try this gameBoogie Monsters
Try this gameSilent Samurai
Try this gameBonus Bears
Try this gameBeach Life
Try this gameGeisha Story
Try this gameBeach Babes
Try this gameIsis
Try this gameDolphin Coast
Try this gameCashOccino
Try this gameSummer Holiday
Try this gameTiger's Eye
Try this gameTreasure Palace
Try this gameVoila!
Try this gameCherry Love
Try this gameDolphin Reef
Try this gameIrish Luck
Try this gamePanther Moon
Try this gameRome & Glory
Try this gameSafari Heat
Try this gameCompared to other online gaming platforms with average game collections, Alf Casino has a massive portfolio containing over 7,500 titles. The games are powered by 98 industry-leading developers, including Play’n GO, Evolution, Wazdan, and Big Time Gaming. This means that you can expect nothing less than fun and high-quality gameplay.
Although slots account for 80% of the collection, there is a good amount of progressive jackpots, table games, and live casino titles. Rabidi N.V. is famous for its custom-made titles, which you can play at its casinos exclusively. With almost 50 games in this tab, you can explore some unique games, like Wild Piranha, Spinanga, Malina, Terracotta Army, Royal Potato, and others.
Instant games have a dedicated category, and this is where you can find plenty of provably fair titles. Plinko, Aviator, and Maverick are some of them.
Note that the operator displays all the games, but some are unavailable in certain countries. You can check whether a release is accessible by opening it, or you can refer to the T&C page that lists all the game restrictions.
Slots and Jackpots
With over 6,500 titles, slots take the supremacy in Alf’s game selection. The casino constantly replenishes its library with new games, but there is a vast selection of classics, such as Hand of Anubis, a popular Hacksaw Gaming release featuring two bonuses, or Gonzo’s Quest Megaways, a NetEnt and Red Tiger Gaming creation with a high RTP and huge win potential.
Those addicted to adrenaline are spoilt for choice with over 270 jackpot games. Here, you can find everything from games with tiny prize pools to those with life-changing sums of over seven figures. Titles like Immortal Romance Mega Moolah, Poseidon Ancient Fortunes Megaways WOWPOT! and the ultra-famous Mega Moolah fall into the latter category.
Table Games
Alf’s table game category is quite extensive, comprising over 250 titles. The offer is diverse and contains numerous roulette, blackjack, poker, and baccarat variations. Aside from the classics, you can try several unconventional titles, like Immortal Romance Roulette, Rapid Card Chase, Hockey Fever Roulette, and Red Queen Blackjack. We also recommend Terminator 2 Roulette, an exclusive European roulette game with animated graphics and multipliers that can bolster your regular wins.
If you are there for video poker, Alf boasts all the fan-favourite titles, from Joker Poker and Double Double Bonus to Triple Bonus Poker and Aces & Eights.
Live Casino
With over 250 live dealer games, Alf Casino provides a score of opportunities for immersive and competitive gameplay. Most of these games come from the industry powerhouses Evolution, Swintt, and Pragmatic Play Live.
This section comprises many blackjack, roulette, baccarat, and poker titles, but you can also find several dice games like craps and Sic Bo. Game show enthusiasts will appreciate the wide range of titles in this category, including Vegas Ball Bonanza, Crazy Coin Flip, Monopoly Live, and Crazy Time.
And if you’d like to broaden your horizons and try something different, make sure not to miss Easter Cash, Baruto Baccarat, 9 Pots of Gold, Blazing Dragon Tiger, and Gonzo’s Treasure Map.
Mobile Casino
The Alf Casino platform was designed with mobile players in mind. Despite lacking a standalone app, the site is well-optimized and works seamlessly on any device.
Whether you are an Android or iOS user, all you need is a stable internet connection, and you can access the casino through your mobile browser in a jiffy. We didn’t notice any bugs or lags when testing the games, and the same holds true for live casino games, which can often be more demanding.
My Personal Experience at Alf Casino
Playing at Alf Casino was really fun, their gaming catalogue is incredly impressive and I had a great time trying out various titles. So how did I go? I was pretty lucky and managed to double my bankroll so I decided to withdraw my initial deposit amount so there was nothing else left to lose if I were to gamble the remaining amount but little did I know how annoying the withdrawal process was going to be.
Withdrawal hell
When I made a deposit to Alf Casino, I did so using BTC, since using crypto lowers the KYC requirement and withdrawals are usually procesesed faster. However, this was certainly not the case with Alf Casino
I first initiated a withdrawal on November 8 and subsequently waited patiently for it to be processed. 10 days later (yes a whopping 10 days later), I go to check and my withdrawal has been cancelled. Ok ok, keep calm, let’s talk to customer support.
Customer support informs me “Oh I’m not sure what happened, please initiate a new request”. So I did so, and waited patiently for another few days to check. It is subsquently cancelled again with NO NOTIFICATION GIVEN WHATSOEVER.
After more back and forth with customer support I am told, please try a different withdrawal method, although funnily enough, he can’t provide on details on which withdrawal method will actually work. There is clearly a huge disconnect between customer support and their actual system. They have no idea what is going on and just respond with generic answers saying the “finance team” has been notified of the issue.
Seeing I have no other option, I decide to try and withdraw via Litecoin instead straight to my Binance account. I see it is just stuck in pending so I talk to customer support again. Incredilously, they say since my deposit was made through a different method, I am not allowed to withdraw via Litecoin. They suggest making a deposit with Litecoin first and then requesting a withdrawal. Are you kidding me?! At this point, they have lost my trust completely and there’s no way I was going to deposit any more money.
About a week later, on the 23rd of November, I miraculously receive my withdrawal. Hallelujah! So it took 15 days to process and a tonne of back and forth hounding the customer support to get their act together.
I immediately submit another withdrawal request for the remaining my funds thinking it should be fast to process now right? Wrong. I have yet to receive the remaining funds in my account and I’m still playing the same cat and mouse game with customer support wondering why they won’t process my withdrawal.
Update 2023/12/4: They are still cancelling any withdrawal request I make and customer support keeps saying the exact same thing over and over again to “Please initiate another request, we will resolve the issue as soon as possible”. Just the same generic bot response over and over again. Looks like there’s no way I’ll be able to get my winnings.
TLDR; Alf casino are a PAIN to deal with when it comes to withdrawals and I have only managed to receive a small amount. My remaining funds are still left on pending after a month. Hopefully other players have not experienced this but considering the lackadaisical attitude from customer support, I would imagine this is the case for most.
Final Thoughts
On its surface, Alf Casino is a high-quality gambling platform with much to offer. The casino is owned by a well-known and trustworthy brand and offers a wide variety of exciting games. The bonus section abounds in outstanding welcome and ongoing promotions, but be careful to adhere to specific stipulations and complete wagering requirements.
There is also an excellent VIP program, which may bring you plenty of perks if you become a devoted casino member. Furthermore, the site has a massive selection of highly rewarding tournaments.
However, their attitude of making you jump through hoops to try and withdraw you money is absolutely ridiculous and I can not recommend this casino moving forward. We will test this casino again in the future, but in the meantime, avoid this one it’s not worth the hassle.